LEGAL

PRIVACY POLICY & TERMS AND CONDITIONS

Privacy Policy

  • This is a notice to inform you of our policy about information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. We take your privacy seriously. We do not sell or rent out information about our clients and customers.
  • We will hold in confidence all information you provide to us and ask that you will do the same with our information.
  • We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and their information will be kept private and confidential unless otherwise discussed with you for the purposes mentioned below.
  • Unless set out below, we do not share or sell to a third party, any information collected through our website.
  • We regret that if there are one or more points below with which you are not happy, your only recourse is to leave the website immediatelyWe collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our    products and services when you participate in activities on this website or when you contact us via any other means. We use personal information collected via our website, WhatsApp, social media platforms, or telephone calls for a variety of business purposes as described below.
  • Creation of accounts and login processes.
    If you choose to link your website, social media accounts, address, telephone number or any other accounts with us or with any products we create for you to a third-party account (such as your Google or Facebook account), we use the information you provide us with to those third parties to facilitate account creation and login process for the creation of products or services requested by you.
  • To post testimonials.
    We post testimonials on our website and social media that may contain personal information such as your or your business name, location, etc. Prior to posting a testimonial, we will request your consent. If you wish to update or write a testimonial, please contact us at [email protected] and be sure to include your name and location. We reserve the right as to which testimonials will be posted to our website and/or social media.
  • Request for feedback.
    We may use your information to request feedback and to contact you about your use of our website and services.
  • To enable user-to-user communications.
    We may use your information in order to enable user-to-user communications. Consent of each user will be requested prior to its use.
  • For management of accounts on your behalf.
    We may use your information for the purposes of managing and maintaining accounts.
  • To send administrative information to you.
    We may use your information to send you product, service, and new feature information and/or information about changes to our terms and conditions, and our policies as well as reminders.
  • To protect our services.
    We may use your information as part of our efforts to keep our website safe and secure (for example, for fraud monitoring and prevention).
  • To comply with legal and regulatory requirements.
  • To respond to legal requests and/or to prevent harm.
    If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
  • Fulfil and manage your orders.
    We may use your information to fulfil and manage your orders, payments, returns, and exchanges made through the website, social media or online payment platforms.
  • To deliver services or products.
    We may use your information to provide you with the requested service or product.
  • To respond to user inquiries/offer support to users.
    We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our services.
  • To send you marketing, promotional, or news communications.
    We use MailChimp for newsletters, marketing campaigns, and updating of services offered. The option to unsubscribe will be offered on the communications.
  • Google Maps Platform APIs.
    We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Place API). To find out more about Google’s Privacy Policy, please refer to this link.
  • Third parties
    We may employ a third-party company or freelancer, depending on your needs, and certain information (such as login details) may need to be shared with them. Your consent will be requested prior to handing over any information.
  • Our website uses cookies.
  • Children.
    We do not provide services directly to children. If you are under 18 years of age, please obtain a parent or legal guardians permission to use this website. Services can be obtained by a parent or legal guardian on behalf of a child under 18 years of age, however all communications and payment transactions will be done with the parent or legal guardian only.
  • Changes to our Privacy Policy.
    We may update our Privacy Policy from time to time. Therefore we advise you to review this page from time to time for any changes. These changes are effective immediately after they are posted on this page.